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Healthcare with Heart

Eastern Plumas Health Care is an essential part of this rural community.

We're committed to caring for you as an individual. We know you by name, and many of you have families who have been coming to us for care for generations. We take that responsibility seriously. It means listening to you, respecting your needs, and valuing your well-being.

When you choose EPHC for your health care needs, you're helping to make sure we'll be here to serve you in the future. We have 300 employees. We are your neighbors, your friends, your family. We are your community hospital.





Patient Experience

We value your feedback and seek to be the best. The Patient Experience is a place for you to submit your individual compliments, comments, and concerns so we can identify areas that need attention in order to improve your experience.

You may also contact us at (530) 832-6634



What Our Patients Are Sharing

"Very good, compassionate, timely service." (Graeagle Medical Clinic)

“Couldn’t ask for anything better, I’m going to miss not coming here when my session is over. I’ve recommended the Therapy and Wellness Center to a few of my friends who will be needing PT. Keep up the good work.” (Outpatient Therapy)

“Everyone from the front desk to the doctors who treated my wife with kindness and patience, they made us feel like we were welcome. We are used to hospitals in the bigger cities and the care given at your facility should be an example to others as to how to treat people. Thank you for caring.” (Emergency Department)

“Great brand nurses, honest, pleasant, and professional!” (Emergency Department)

"The staff is always amazing. They know there jobs well and have a passion for what they do. Keep up the great work!!!" (Dental Office)

"Best office ever. First time here and the staff went above and beyond. Thank you." (Graeagle Medical Clinic)

"I want to thank everyone at the Dental Center! They are a superb group of people who work as a team to give everyone the best experience ever!” (Dental Office)

“Anytime my kids are sick they get us right in to be seen. We are lucky to have this service and care in our little community.” (Loyalton Medical Clinic)

"Convenient that they offer walk in lab draws!” (Loyalton Medical Clinic)

“Everyone was so caring and helpful in our emergency situation, from the receptionist, the nurses to the doctor. We appreciate having a safe, clean and caring emergency room in our wonderful small rural hometown. Thank you!” (Emergency Department)

“We had the best care ever. Excellent care and staff.” (Emergency Department)

“Best help I’ve had. I voice my concerns that I have and they really help to set the goals for my physical and mental health.” (Portola Medical Clinic)

“Very helpful and very enjoyable during recover.” (Outpatient Therapy)

"Everyone is wonderful at PT. I cannot recommend them enough. After surgery was barely able to walk without pain, now I'm able to work out and walk 2miles with no pain. Thank you." (Outpatient Therapy)

"Excellent care of the staff on all levels was very professional excellent bedside manner and I couldn't have asked for a better experience thank you so much! Love you all!" (Emergency Department)

"The ER staff is/was great. This was my first time using EPHD's ER and I appreciate their professionalism and care. Thank you." (Emergency Department)

"Great Dr. and all of staff saved my moto and mountain bike trip. Thank you for the excellent care, that was my best ever ER experience!" (Emergency Department)





News & Events
APR
01
Strategic Planning Pays Off: H.R.1 Cuts Not a Threat to EPHC

2026

As a follow up to the video message on Medicaid cuts through the H.R.1 legislation delivered earlier this year, Doug McCoy, CEO, shared a positive report on the sustainability of Eastern Plumas Health Care. 

Unlike many rural hospitals that are at high risk of closing, EPHC is thriving. “I’m very pleased to continue to report that EPHC is in a very good position. 

We have spent a lot of time over the last several years making sure that we’re able to continue to provide services and grow services as we’re going forward. Specifically in the last 
90 days, we...

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MAR
30
Happy National Doctor's Day

2026

National Doctors' Day, observed annually on March 30, is a special occasion to honor the vital contributions of physicians to the health and well-being of individuals and communities. 

On this day, Eastern Plumas Health Care would like to recognize the dedication, hard work, and sacrifices made by our physicians throughout the year. 

Today and every day, we thank our physicians – and are grateful for their compassion and expertise. 

Thank you, EPHC physicians, for all you do! 

https://youtube.com/shorts/OI9aV_1CHaI?feature=share


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FEB
01
EPHC Celebrates Patient Recognition Week

2026

In honor of Patient Recognition Week, we would like to express our gratitude to all our patients who have placed their trust in us and allowed us to provide them with the best care possible. As healthcare providers, we understand that having someone you can trust and rely on to provide medical treatment is invaluable.

Our patients are the heart of our healthcare organization, and it’s important for us to acknowledge their contributions. Without them, we wouldn’t be able to do the work we do. 

In this special video message, our team at Eastern Plumas Health Care would like to say thank...

Read More ›

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