We value your feedback and seek to be the best. The Patient Experience is a place for you to submit your individual compliments, comments, and concerns so we can identify areas that need attention in order to improve your experience.
You may also contact us at (530) 832-6634
What Our Patients Are Sharing
“The care my husband receives is excellent. He really likes living at this facility. They care about their patients, always polite and friendly when I visit, they are like extended family. The food is very good also. Lots of activities in which to participate. It is a caring and loving environment.” (SKILLED NURSING FACILITY)
"This is the best nursing home you will find anywhere. They take excellent care of my family member. They listen and are always open for suggestions. they make it as much like home as is possible. Everyone is very caring, including all staff from doctors to maintenance!” (SKILLED NURSING FACILITY)
“Dr. Adams & Staff always show courtesy and make me feel important and cared for.” (GRAEAGLE MEDICAL CLINIC)
“I love the staff’s wonderful attitudes and the doctor’s attention to detail. Thank you so very much for consistently giving such great care over the years!” (GMC)
”I’m 56 years old, have always feared the Dentist. Dr. Abate is the absolute best, kindest, gentle and caring Dentist I’ve ever had. My fear doesn’t exist with him. He is truly an asset to the Portola Dental Clinic, and I hope he stays here for as long as he continues working. Thank you, Dr. Abate for giving me my smile back! You are a treasure to our community.” (DENTAL)
“Doctor and helpers are so nice; Dr. Abate is a pleasure to be around.” (DENTAL)
"Compared to other therapy places and therapist this is the best. I am constantly recommending all therapist here to others. Therapy is not an ordeal to get through but a place to go to get better by conscience, caring service." (THERAPY AND WELLNESS)
"I greatly appreciate how caring and attentive to the residents needs they are. I am very pleased with how clean they keep their facility; I am also very pleased that they keep up on making sure they get to doctors for things like glasses and dentures etc. I have always been able to get answers to any questions I might have regarding my mother’s health right away. I am much more comfortable about even having to have my mother in a nursing home that is such a great place, because there are a lot of facilities out there that aren’t so great, it makes it a little easier to be ok with her not being able to be at home. All around I wouldn’t recommend any other facility but Eastern Plumas Health Cares' skilled nursing home, it’s the place to be. Thanks, I hope my input gets informed to the staff, so they know how great a facility and people they are." (SKILLED NURSING FACILITY)
"Our family member is so well taken care of. We are blessed to have this facility in our community." (SKILLED NURSING FACILITY)
"I always feel like I’m in great hands here." (GRAEAGLE MEDICAL CLINIC)
"I was here for a blood draw today and received great care. " (LAB)
"The best of care was provided to me!" (PORTOLA MEDICAL CLINIC)
"Exceptionally pleased." (PORTOLA MEDICAL CLINIC)
"All of the staff were friendly and helpful." (EMERGENCY ROOM)
"The care and service at EPHC hospital and clinics is always top-notch from the office staff to the nurses, techs, and doctors. Excellent. Thank you.” (EMERGENCY ROOM, CLINICS)
"I Absolutely loved the doctor and all staff. I will recommend this office to everyone who needs this. Best care ever!" (PORTOLA MEDICAL CLINIC)
"The ER tech, the ER nurse, the EKG tech, and the x-ray tech were all wonderful." (EMERGENCY ROOM)
