Who We Are
Eastern Plumas Health Care is a small, non-profit, critical access hospital district, providing comprehensive medical services to Plumas County since 1971. We operate a 9 bed acute care hospital at our main Portola campus, which includes a 24 hour, physician staffed, emergency room and ambulance service. In addition, four primary care medical clinics and a dental clinic offer residents a full spectrum of health care services in the Graeagle, Loyalton, and Portola communities. There are also hospital-based Skilled Nursing Facilities in Portola and Loyalton. The hospital district serves over 10,000 permanent residents living in small communities scattered throughout Plumas and Sierra Counties. During the peak summer vacation months, that population almost doubles. In good weather, the commute to larger Reno and Truckee hospitals is 45 minutes. During the winter months, these roads are sometimes impassable, making EPHC one of the most vital services in our region. When necessary, critical care flight services can transport patients directly to Reno.
We also provide in-patient and out-patient surgery, diagnostic imaging, dietary, and respiratory services, hospice care, and visiting specialists.
Our Commitment to You
Our patients are at the heart of Eastern Plumas Health Care's mission. We provide you with the best quality health care as cost-effectively as possible. After a careful assessment, we'll decide whether to treat you here or to stabilize and transport you to a larger hospital that offers intensive and specialty care.
We value our patients as individuals. Patient safety, comfort, and dignity come before all other considerations. We work compassionately to address your physical, emotional, and spiritual needs, offering comprehensive care throughout your lifetime.
We see ourselves as a vital part of this community, and we recognize that we need the support of our community members as much as they need us. Central to our mission is our commitment to care for everyone who comes through our doors, whether or not they're able to pay, to the fullest extent that the law and our resources allow.
EPHC Main Campus, Portola
LVN Pearl Caloca is a winner of Plumas Bank's Kindness Award. An EPHC patient and breast cancer survivor, wrote in support of Pearl's nomination: "In an age when doctors do not make house calls anymore... there was one nurse. A pretty nurse who came to the call of duty in snow storms, in rain storms, and when the sun was out to help one senior who suffered from breast cancer. This beautiful nurse listened, changed bandages, and actually shampooed the senior's hair and put it in curlers. She helped wash dishes, iron clothes, drove to the store and to doctors appointments on her lunch time and after work. Never have I known a better nurse."